. Introduction
uptvnow.shop (“we”, “our”, or “us”) operates as a Digital Agency specializing in web design, social media management, and digital marketing services. This policy outlines how we collect, use, and protect your personal information when you use our services or visit our website.

2. Information We Collect
We collect data essential to deliver our services:

  • Client Information: Name, email, phone, business address, payment details

  • Project Data: Website content, social media credentials, branding assets

  • Technical Data: IP address, browser type, device information (via cookies)

  • Usage Data: Pages visited, service inquiries, interaction metrics

3. How We Use Your Information

Purpose Legal Basis
Service delivery (e.g., web design) Contract fulfillment
Client communication Legitimate interest
Payment processing Legal obligation
Marketing (with consent) Explicit consent
Service improvement Legitimate interest

4. Data Sharing
We only share data with:

  • Service Providers: Payment processors (Stripe/PayPal), hosting partners

  • Legal Compliance: When required by law (e.g., court orders)

  • Business Transfers: During mergers/acquisitions (clients notified)
    We never sell your data.

5. International Data Transfers
Data may be transferred outside the EU/EEA to US-based servers. We use GDPR-compliant safeguards (Standard Contractual Clauses).

6. Data Security
We implement:

  • 🔒 AES-256 encryption for stored data

  • 🔑 Restricted staff access controls

  • 🛡️ Regular vulnerability scans

  • 📁 Daily backups

7. Data Retention
We retain data:

  • Active clients: Duration of service + 5 years

  • Inquiries: 2 years

  • Financial records: 7 years (legal requirement)

8. Your Rights
Under GDPR/CCPA, you may:

  • ✅ Access your personal data

  • 📝 Request correction/deletion

  • ⛔ Object to processing

  • 🚫 Withdraw consent (email marketing)

  • 📥 Data portability requests
    Submit requests to: contactuptvnow.shop

9. Cookies & Tracking
We use:

  • Essential Cookies: Session management, login

  • Analytics: Google Analytics (anonymized)

  • Marketing: Only with explicit consent
    Manage preferences via cookie banner.

10. Third-Party Links
Our site may link to social platforms (e.g., Instagram for portfolio). We don’t control their privacy practices.

11. Children’s Privacy
Services not directed at under-16s. We don’t knowingly collect their data.

12. Policy Updates
Changes posted at: uptvnow.shop/privacy-policy
Material changes emailed 30 days in advance.

13. Contact Us
Data Protection Officer:

  • Email: contactuptvnow.shop

  • Phone: +352691305953

  • Mail: 2711 N. Sepulveda Blvd, Suite 134, Manhattan Beach, CA 90266

Supervisory Authority:
California Attorney General’s Office
consumercomplaints.ca.gov